Buying a StreetStrider
Joe Hinton & myself, Becky Lane have been trying since Wed., Mar. 16th to order and take advantage of the 18 months same as cash financing. We have spoken to three sales supervisors: Rich. Ruby, and today Silvia. All they have done is to transfer us to the finance department where we have continued to leave messages to Stiles. There have been NO return phone calls back to us. To Rich, we even gave our confidential credit info:RE: DOB. Michigan drivers license number AND social secuirty number. So...what has happened to this crucial information????? Why is it so difficult to order a Street Strider? I intend to go to facebook and twitter and your review system and inform as many people as I can about the severe lack of communication between the sales department and the finance department. We have NEVER been treated in such a dIsrespectable manner.
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I heard that Stilz, called you back as soon as he returned to work. Great to hear that you have been approved for financing.
We're working on training our call center. I apologize for how you were treated. -
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We are now very satisfied with the help we finally received. I didn't realize this is a rather new company and they have a few little "bugs" to work out! We are anxiously awaiting our new STREET STRIDER!!!
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